Refund policy
Last updated: November 3, 2026
Before Premium is available
Premium isn’t on sale yet, and nothing on the free plan is charged. This policy applies once it is.
Who handles refunds
Paddle is the seller of Premium subscriptions, so refunds are made through Paddle to your original payment method.
14 days to change your mind
You can ask for a full refund within 14 days of your first payment for a subscription, with no need to give a reason.
Renewals and cancelling
You can cancel at any time, and you keep Premium until the end of the period you paid for. After 14 days, payments aren’t refunded unless the law requires it, or there was an error, such as being charged twice.
How to ask
Write to info@birthdaywhisper.com with the email of your account, or use the link in your Paddle receipt. Your rights as a consumer aren’t affected by this policy.